Frequently asked questions
What is Olive Arc jewellery made of?
Olive Arc jewellery is crafted in either high-quality brass or premium 316L stainless steel, and coated with 18K real gold using advanced PVD (Physical Vapour Deposition) technology. This plating over a solid metal gives each piece its rich shine and distinctive finish, creating a look that feels both modern and elevated.
Is Olive Arc jewellery anti-tarnish? Can I wear it every day?
Yes, our jewellery is anti tarnish thanks to the solid base and advanced coating, and made for everyday wear.
Is it safe for sensitive skin?
Our pieces are hypoallergenic and designed to feel comfortable & lightweight on your skin. Since we do not use harmful chemicals in our plating or base metal, your sensitive skin will not react with our product unless you apply perfume or makeup after wearing your jewellery.
Do you offer a warranty, and what if my order arrives damaged or incorrect?
Yes, Olive Arc offers a 1-year “no questions asked” product warranty on issues related to plating, discolouration or manufacturing defects. If you receive a damaged, wrong, or incomplete order, please contact us within 48 hours of delivery with an unboxing video or clear photos so we can resolve it quickly.
How long does delivery take, and how can I track my order?
We dispatch orders within 24 hours of receiving them, and most deliveries arrive within 3-5 working days depending on your location. Once your order ships, you will receive a tracking link over email so you can follow your order easily.
Do you offer Cash on Delivery?
You can pay via COD, UPI, or card — whichever is most convenient for you.
Can I return or exchange my piece?
Yes, eligible pieces can be returned or exchanged within the 15-day return window, as long as they are unused and sent back in their original packaging.